Wichita Dwight D Eisenhower Airport Accessibility

Accessible Options at the Airport

Making prior arrangements with your airline for wheelchair availability and access, oxygen requirements, and other accommodations before arriving at the airport will help ensure a smooth experience at the airport.

For information on security screening for people with disabilities, visit the Transportation Security Administration.

TSA has launched TSA Cares, a helpline designed to assist travelers with disabilities and medical conditions, prior to arriving at the airport. Travelers may call TSA Cares toll free at 1-855-787-2227 prior to traveling with questions about screening policies, procedures and what to expect at the security checkpoint.

Accessible Parking & Ground Transportation

ADA accessible parking stalls are located in all surface lots and on each level of the parking garage, nearest the stairwells/elevators.

Language Accessibility

For assistance with foreign languages, visit the information desk or call Interpreters Unlimited at 888-605-3906.

ADA/Section 504

ADA/Section 504 Coordinator Ryan Miller: [email protected]

To file an ADA/Section 504 Complaint: ADA Accessibility Discrimination Complaint Procedures

Traveling with Service Animals

There are two pet/service animal relief areas in the terminal. Use of these areas is permitted for service animals as well as pets traveling with their owners.

1. An outdoor, fenced yard is located on the first floor, pre-security. Guests with animals may access it from the front sidewalk or by exiting the terminal through the double doors past the baggage claim carousels.

2. A private room with a self-draining turf is located across from Gate 1.

Click here for more information about these areas. Please note that dogs and cats are not allowed to walk around the terminal freely. Emotional support or service animals are the only exception.

Please refer to these sites if traveling with service animals:

Aira – Navigating the Terminal for Blind or Low Vision Travelers

Thanks to a partnership with Envision, Wichita Eisenhower National Airport is proud to offer subscribers to the Aira vision assistance service free access while using the terminal. The Airport will cover the cost of minutes used by Aira subscribers within the terminal complex.

The Aira app connects people who are blind or low vision to a trained professional agent via smart glasses or cell phone camera. The agent narrates what is in the user’s field of vision, assisting them with such tasks as navigating the terminal, checking-in at airline counters and gates, locating and identifying luggage, reading flight information monitors, dining and shopping, and arranging ground transportation. Read more about Aira Technology at ICT here.

Participating Airports:

Cincinnati/Northern Kentucky International Airport, Ohio
City of El Paso, Texas
Charlotte Douglas International Airport, Charlotte, North Carolina
Columbus Regional Airport Authority, Ohio
Dallas Love Field, Texas
Edmonton Regional Airports Authority, Canada
Fort Lauderdale International Airport, Florida
General Mitchell International, Wisconsin
Green Bay Austin Straubel International Airport, Wisconsin
Greater Toronto Airports Authority, Canada
Houston Airport System, Texas
Houston Metro, Texas
Indianapolis International Airport, Indiana
JFK International Air Terminal LLC, New York
Logan International Airport, Massachusetts
Los Angeles International Airport, California
Manchester-Boston Regional Airport, New Hampshire
McCarran International Airport, Nevada
Memphis International Airport, Tennessee
Metro Transit, Minneapolis, Minnesota
Milwaukee County, Wisconsin
Minneapolis-St Paul International Airport, Minnesota
Omaha Airport Authority, Nebraska
Orlando International Airport, Florida
Phoenix Sky Harbor International Airport, Phoenix, Arizona
Salt Lake City Department of Airports, Utah
San Antonio International Airport, Inc., Texas
San Diego County Regional Airport Authority, California
Seattle-Tacoma International Airport, Washington
Sonoma County Airport, California
Southwest Florida International Airport
Spokane International Airport, Washington
St. Louis Lambert International Airport, Missouri
St. Pete-Clearwater International Airport, Florida
Syracuse Regional Airport Authority, New York
Vancouver International Airport, Canada
Wichita Dwight D. Eisenhower National Airport, Kansas
Winnipeg Airports Authority, Canada

For more information or to subscribe to the Aira network, visit aira.io or call (800)835-1934.

Hidden Disabilities Sunflower

Wichita Eisenhower National Airport is proud to announce its participation in the Hidden Disabilities Sunflower program, a global initiative aimed at providing support and assistance to travelers with hidden disabilities.

The Hidden Disabilities Sunflower enables individuals to discreetly indicate that they have a non-visible disability and may need additional assistance, understanding or more time. By wearing a Sunflower lanyard, pin, wristband or retractable Sunflower ID card, a traveler can communicate their needs without disclosing their specific condition, making their journey through the airport more comfortable.

Globally 1 in 7 people live with a disability – approximately 1.3 billion people. But while some experience a disability that is visible, many have non-visible conditions. These can be physical, visual, auditory, or neurological and range from autism and ADHD to cognitive impairments such as learning difficulties and dementia, as well as mental health conditions. They can also be respiratory and chronic conditions such as asthma, diabetes, chronic pain and sleep disorders.

Since Hidden Disabilities Sunflower was established in the UK in 2016, it has been adopted globally by businesses and charities to support their colleagues and customers. The Sunflower is recognized across a broad range of sectors – ranging from retail, financial services, transportation, travel and tourism, education, government, as well as healthcare, emergency service and entertainment. Over 240 airports in over 30 countries, and 17 airlines worldwide participate in the program.

As part of this initiative, airport staff and partners have been trained to recognize the Sunflower symbol and provide assistance and accommodations accordingly. Passengers with hidden disabilities can request a free Sunflower item at the Airport’s Information Desk, airline ticket counters, and security screening checkpoint.